Artificial intelligence in restaurant businesses: a systematic review on service robots
Yazarlar (1)
Doç. Dr. Ela OĞAN
Artvin Coruh University, Türkiye
| Makale Türü | Özgün Makale |
| Makale Alt Türü | ESCI dergilerinde yayınlanan tam makale |
| Dergi Adı | Worldwide Hospitality and Tourism Themes |
| Dergi ISSN | 1755-4217 Wos Dergi Scopus Dergi |
| Dergi Tarandığı Indeksler | ESCI |
| Makale Dili | Türkçe |
| Basım Tarihi | 04-2024 |
| Cilt No | 16 |
| Sayı | 6 |
| Sayfalar | 150 / 162 |
| DOI Numarası | 10.1108/WHATT-03-2024-0058 |
| Makale Linki | http://dx.doi.org/10.1108/whatt-03-2024-0058 |
| Özet |
| PurposeWithin the scope of the research, articles about service robots were examined by the systematic review method.Design/methodology/approachThe research aims to evaluate the articles on service robots, an artificial intelligence (AI) application in restaurant businesses, using a systematic review method. In systematic reviews, the data obtained as a result of scanning databases to find an answer to a research question are synthesized and reported. The criterion sampling technique, one of the purposeful sampling methods, was used for the sample of the research. Inclusion and exclusion criteria were applied within the scope of screening.FindingsThe articles on service robots were carried out between 2018 and 2023. In terms of research methods, most of the articles are quantitative, while there are studies on mixed and qualitative methods. In studies, data were generally collected by survey technique. The … |
| Anahtar Kelimeler |
| AI | Restaurant businesses | Service robots | Systematic review | WoS |
BM Sürdürülebilir Kalkınma Amaçları
| Atıf Sayıları | |
| WoS | 7 |
| Google Scholar | 7 |